Expert Service
Whether your Hyundai is in need of repair or it's simply time for your next scheduled maintenance, our expert team of service professionals will take care of everything and get you back on the road in no time.
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Factory-trained technicians
Our certified technicians are experts on maintaining your Hyundai to factory standards, and are highly trained to diagnose and repair any issues to get it running like new again.
Genuine OEM parts
From brake pads and discs to suspension components and more, our Genuine OEM Hyundai parts ensure both a perfect fit and long-lasting performance.
State-of-the-art equipment
Our service center features state-of-the-art equipment and diagnostic tools, so you can be confident that the job will be done right the first time.
Exceptional service
We pride ourselves on providing exceptional service 100% of the time. We know that your car is your livelihood, so we want to get you back on the road with your Hyundai running its best.
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Our facilities and amenities
With comfortable seating, free Wi-Fi, abundant coffee and plenty of snacks, we make waiting for your vehicle a relaxing experience. And for your ultimate convenience, our restrooms are always clean and sanitary.
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From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Hyundai, our Service Center is 100% dedicated to keeping your vehicle running like new.
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Vehicle maintenance
From oil changes to rotating your tires, staying on top of factory-recommended maintenance will keep your Hyundai running its best.
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Complimentary care
Enjoy 3 years of complimentary maintenance at your local Hyundai dealer on any new 2020-2025 Hyundai model year.
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Educational content
The more you know about your Hyundai, the more enjoyment you’ll get out of ownership and the more prepared you’ll be in an emergency.
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Memory reset
Ensure that you maintain an optimal driving position at all times by knowing how to use and reset the driver’s seat memory.
Learn MoreCustomer Reviews
Hyundai Warner Robins
They carefully explained every aspect of the car I was interested in, answering all my questions with patience. Their kindness, professionalism, and attention made the whole process simple and reassuring.
Excellent service and care. Their friendly staff explained all the features the car had to offer, always being considerate and affable
They always made sure I felt completely comfortable and at ease, they were excellent throughout, and the service was really great
The service I received from the employees at this dealer was quick, direct, and really friendly.
Purchased a car March 14, 2026, had to return car on March 30, 2026, finance backed out of deal. Put $4,000 cash Down and was told the check would be expedited and sent the next day. April 7, 2026!! Been waiting, so another car could be purchased. Missing work and have no way to transport my kids. I have called Deanna, and several other employees. No one will answer or return calls.
I first want to start by saying the sales and service team are absolutely amazing. I worked with Jessica and Lee from the sales team, and they were always ready to help in any way they could. I really thank them for helping me get the car I really wanted. The service them has been a pleasure to work with as well. But they currently have once major issue. There has been no support or help whatsoever in getting my tag issue taken care of. Currently my second set of temp tags will expire 3.28 and today is 3.25. Multiple messages have ... Read More DealerRater - Mar 25, 2026
The sales experience was fantastic. We worked with Yanna and she is outstanding in knowledge, helpfulness and friendliness. I also had the opportunity to visit the service department and they are great. The issue I have is the dealership has not yet filed all the paperwork needed to get tags for my new car. My second and last temporary tag expires in 6 business days. The manager will not return my phone calls to assist in this issue. Because of this problem and lack of managerial concern I will never buy another car from ALM
The first thing I got when I reached out to them was this really warm and friendly response from their customer service team. After that, they took care of all my issues in such a nice, helpful way
Quick and efficient. That's exactly what the well-trained customer service team at this dealer showed me.
I received really excellent care from their customer service team. They gave me a fast but very precise response and provided all the important information I needed about purchasing the car.
5 Stars – Fantastic Experience! We had an amazing experience at Five Star Hyundai! Arkyanna was incredible — professional, knowledgeable, and fun to work with. She recommended the perfect car for us, a 2025 Palisade SEL with zero interest, and had us driving home in under three hours. The entire team was friendly and efficient. We absolutely love our new Palisade and highly recommend Arkyanna and the Five Star Hyundai team!
Rashad was horrible. He is RACIST and I couldn't leave fast enough. I will never shop for a car there again
The worst experience ever, by the Service advisor. She is rude, disrespectful and aggressive. Will never return if she is there
My car was towed in off interstate 16 last Sunday. I was on vacation with my family at jekyll Island. I called Monday morning and left messages, but no one returned the call. It was Wednesday before Rebecca returned a call and she said my car was next in line to be diagnosed. On Friday, it still had yet to be looked at. I had to rent a car to get home to knoxville Saturday morning, and I'm still in the rental on Monday at home.
I also opened a case with hyundai corporate. At least Gustavo is trying to ... Read More DealerRater - May 20, 2024
Josh Wilton was a true professional and a pleasure to work with. Made us feel comfortable from the moment we walked into the dealership. Thank you Josh.
Mark bought me an ice dream from the Chik Fil A across the street after he sold us our outstanding car.
Went to dealership to purchase aq new SantAFe. They said the didn't have. What I was looking for but could one within 1 day. They also said it was a 2024 model. I researched and there are no 2024 Santa Fes available Anywhere. They gave an unexceptable trade offer and we left. Tried calling dealership over 6 times. All phones go to voice mail. They obviously don't want my business so we went elsewhere and found what we wanted
My last review was July 12. My car went in July 5 and I still don’t have my car back and it’s August 2. My daughter and I have left several messages in the last few days without a return call or service doesn’t answer at all. What happened to my car?
Took the car in last Wednesday,July 5. The part that was needed was covered under the warranty but they tried to up sell my daughter $800 of extra work which her father, who work in this industry, told her to deny. She was told then that they didn’t have the part and the car should be done possibly Monday but no later than Tuesday. It’s now Wednesday and we were told Thursday. Something tells me that if she spent the $800 the car would be finished. I am her mother and was out of town and had to pay for ... Read More DealerRater - Jul 12, 2023
Took my 2018 Sonata with less than 35000 miles to this dealership for what should have been a covered repair under my bumper to bumper coverage. The first time without inspection was told repair was not covered. After contacting Hyundai corporate I returned for what was a covered repair. This time the dealership claims it is not covered because the damage was caused by running over some animal and there was fur and blood around the damaged part. The next day I have my car placed on a lift to see for myself what the dealership claimed. There was no fur, no ... Read More DealerRater - May 13, 2023
Alot has changed. Bought a new car 8 years ago was great. Terrible experience. I know inventory is low but went in Thursday spent 2 hours to not drive anything. Said they can't get in the model I want Santa Cruz. So I told them I would look at a Tuscon. Said they had to get one on the lot. Salesman Called me the next day Friday and said they had one the color and everything I wanted when could I come in. Told him would be Saturday. Talked to salesman 2 more times. Salesman called me again Saturday morning saying suv ... Read More DealerRater - Oct 22, 2022
They have been under re-construction for at least six months. The service department can be difficult to deal with and are not appologic when it comes to how to even get into the bays. The service manager gets angry if you don't come in as they wish. I've been waiting for them to fix a defect in my 2021 Hyundai Santa Fe for months and was scheduled to have it completed today. When I arrived, on time, the necessary part was not ready and so now it may be another month before the issue is resolved. Once they were ... Read More DealerRater - Aug 31, 2022
They Have Terrible Customer Service.I RECOMMEND NOBODY GO TO THIS PLACE !!!!The manager is so rude And Will Just Stare At You ……This Dealership Just Want People Money !!!
The people here is very rude, unpleasant, bad customer service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use a lot of improvement especially management!
never received the info I requested! but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to discount fees instead of driving up a price that you could afford to one that you can't afford! I gave them 2 star only because I never spoke to anyone from the Hyundai store did have a good experience from the Fivestar CDJR store which they put me in contact with the Hyundai store because the vehicle in question was actually theirs and not the CDJR ... Read More DealerRater - Feb 27, 2022
Just purchased my 2022 Palisade Calligraphy from Jeremy at Five Star Hyundai of Warner Robins while the car was in transit. What a great experience! I was trying to get the most popular exterior and interior color combination they make so it was important that we both worked together to make it happen. Jeremy followed up with me every step of the way. It actually came in early and he notified me and sent pictures! Because it came in early, the wiring harness from the tow hitch they ordered did not make it on time for the hitch to be installed ... Read More DealerRater - Feb 19, 2022
Been working for months with a salesman. When the car finally came available the salesman decided to tell me it's a $2500 market adjustment that he failed to tell me while we were working to get the car. I refuse to overpay for a car because of greed!
Worst experienece ever buying a car. Bought a 2016 Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out of pocket thousands of dollars with no car. The car is in service at the dealership and we have recieved no correspondence from the dealership at all regarding its progress. This is an abosulte nightmare dealership. Don’t expect quality customer service either. Regardelss of the time of day you call service, you won’t get anyone on the phone, least of ... Read More DealerRater - Dec 10, 2021
The service time was quicker than I expected. The Service Manager is friendly, courteous and greets you with a a smile. He has a great personality.
Straight forward deal. No hidden cost and knowledgeable salesman. Pressure free environment and the dealership tries to understand your car needs and doesn't try to sell you what they want to sell. Very positive car buying experience.
The technicians were friendly and answered all my questions. The service was speedy and they were quick to let me know when my car was ready. I was curious about the new Santa Cruz and the technician provided me with the necessary information
Service Department is great. Alvin is there to make sure you are happy with your service. You are greeted when you arrive. They are ready to get started on your car. I was there for a recall. The part they had in stock was damaged and Alvin came out immediately to show us. We will have to go back when the new part arrives.
My Saleman Toby Bircheat did an excellent job with his part. The issue I see is with your process being a bit drawn out from the time that the buyer decides to by to your financial guy picking up the ball 2.5hours is not something anyone wants, fix your touch time issue and you team will sell even more. Love the car so far.
Great customer service. My vehicle didn’t take long to service and was very impressed with the wait time. Thanks to the service department team.
I enjoy the service each time I visit ,Th service team is very good they let you know what’s going on with your vehicle.
Have been a customer of this dealer for at least ten years with multiple vehicle purchases. Service and support have always been great. I would highly recommend this dealer in both sales and service.
Very professional told what was done to the car and followed up regarding the work performed. Everyone was extremely friendly and helpful during the whole experience
Excellent service from Terrance Fannin. I Appreciate his effort in getting the exact make, model, and color I wanted that was not at your dealership lot. His patience in working with me to complete the deal and also describing the features and showing me how to use them. His knowledge help to make this purchase a great experience. I would recommend that anyone that would want to purchase an automobile request the services of Terrance.
Always super friendly when taking car for service. Do a great job quickly.
Always polite, covered charges at no cost, very helpful, very patient, awesome service. Very knowledgeable and informative and honest expectations on estimated delivery. Very reliable service time and again.
I took my Sanfee in for the 7500 service the service MGR took care of me keep up the good work they could use you in a larger dealer where the service is too slow and they think you dont know anything.See you in 5000 miles.
The guy that helped me check in my car was super sweet! Appointment went flawlessly. I could not have asked for a better visit on Friday.
I was there for service. Jared was very friendly and helpful. Julybett T. was very friendly and nice. Alex del Valle upgrated me to a new car he is very friendly and informatve. Michell the financial was very informative and nice.
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They was very respectful and kind everytime I call. It took awhile for me to get my car. Overall they was ok. Bad communication o
Always friendly and professional service. The service department goes the extra mile. The prices have gone up. But they had a coupon for 10 percent off.
Got vehicle in without scheduled appointment. Took the time to read over extended warranty information I had and answered questions with knowledge and understanding, Helping to save me money.
Awesome sales and service reps. Alex del Valle epitomizes what a sales rep should be! Very knowledgeable on the various makes and models of Hyundai. Great attitude.
Routine LOF & tire rotation. Got right in and got my Genesis detailed as well. Entire staff was courteous and professional. Alvin was especially helpful. Thanks
Our sales lady Brianna Smythe was fantastic. She was very helpful in every aspect. She answered all our questions and responded to our phone calls in a timely matter. The rest of the employees were very friendly and helpful. I would recommend my friends to your dealership and tell them to ask for Brianna. Thanks to everyone. Joseph Norman.
Alvin is an excellent Service Manager. Very helpful and making sure you understand everything that needs to be done and cost. Need more Service Managers like him. The only reason I come back to this dealership that is 80 miles from my home, one way.
I gave Alex del Velle a call on Sunday. I told him what I was looking for and Alex found me just what I needed. I was driving that Monday. Alex was true to his every word..
Outstanding work l will get all my service for my wife and my self from this dealer ship. Alvin keep up the great customer service you are the best
Alex Del Valle made my car buying experience so easy and enjoyable. I bought my Hyundai Kona in 2/2021 and am very pleased. Please visit Warner Robins Hyundai and ask for Alex Del Valle.
I absolutely love taking my car to the Hyundai Dealership in Warner Robins for service. The staff is extremely friendly and attentive. The waiting room is very nice and the service is always quicker than expected. Thank you!
Alvin made it very easy for the service appointment. We were able to drop off and pick up the vehicle in short amount of time.
I can always expect a warm greeting and professional customer service when I visit. Alvin and his team has always provided the best service possible.
I WAS GREETED BY MR. JARED. PERFECT CUSTOMER SERVICE MANAGER. HE REMEMBERS YOUR NAME AND HE IS NOT IN A HURRY. I HAD MADE AN APPOINTMENT TO HAVE MY CAR SERVICED FOR WEDNESDAY, FEBRUARY 24, 2021 AT 3;30. I ARRIVED A FEW MINUTES EARLY AND HE ATTENDED TO MY CAR AS SOON AS I ARRIVED AT THE SERVICE DEPARTMENT.
On time and quick service. No hard sell for extras. All as promised with no add one. Good job and very friendly . Will continue with service here.
Went in for routine maintenance and left with a brand new vehicle! The service staff is professional and knowledgeable. (Jarod and Alvin)...Sales (Alex) professional and knowledgeable! All around calm experience. Thank You
The dealership was excellent my sales person Brianna was professional showed me what I was looking for. I bought the vehicle and I am pleased.
Unfortunately no one was wearing masks!I had a concern that although I was the only one in the waiting room people were coming in and out and none of them were not wearing masks.
Service repair was great. Communications was poor. The phone system would put you in a loop if no one answered; it needs to be replaced with something more customer friendly.
Jared was honest, professional and courteous. Was able to drop off my car early and it was ready by C.O.B. Super cool, thanks
Wonderful experience working with Jeremy Koone to reach a fair deal on our new car. Treated courteously and professionally by all. This was our second car from this dealership and highly recommend.
As usual excellent Service. Easy to deal with from my previous salesman to the service department and all the employees I accessed of the floor,
Outstanding experience. Jeremy Koone went above and beyond the call to provide exceptional service and came in on his day off to do so. Adrian was very professional and friendly as well.
Went to this dealership and the car sales people were not even concerned with a customer on the lot.. I went looking for a certain car that I had seen on the website wanting to purchase but no one came out to help or even speak. I work with customers on a daily and this customer service was horrible. If certain people are treated certain ways, they do not need to be open to the public. Put a sign up stating who you will Only Serve. I will be letting everyone I know how this dealership operates. I was very ... Read More DealerRater - Jan 11, 2021
Thank you Ashley Alston (sales) and Adrian Robinson (finance) for the excellent customer service. I was going to buy my car on-line with another company. I am glad I decided to come to Five Star Hyundai. Thanks, Rhonda.
Had excellent service. The young man in Service was very congenial and ATTENTIVE. He told me approximately how long it would take and he was very close. Had oil change and car wash. Excellent car wash , very best. Hav been going there since Aug 2015. Very pleased with the service and customer service skills. Making the Appointment was very easy as well. Thanks . Marti Hartrick.
Jared the technician was very polite and provided me with great service today. I will be coming back here for my annual service appointments. Thanks
Terrance was very professional and new the product very well.I would buy another vehicle from him and recommend him to a friend, my wife and I love our new car
Alex went out of his way to make sure I got the vehicle I wanted. He was so patient to wait for nearly 4 months for me to decide to make my purchase. Thank you Alex!
Alex d was tremendous. He got us a no-haggle price and we were in and out in no time! If you want to get a great experience, ask for Alex del Valle.
GREAT SERVICE!! TOOK VERY GOOD CARE OF MY VEHICLE NEEDS. JARED IS A GREAT SERVICE ADVISOR! WILL NOT GO ANYWHERE ELSE WITH MY VEHICLE. THANKS.
Alvin went out of his way to provide excellent service. We bought our Tucson at Five Star because of the service we got from a prior service manager, Mike. This year we moved to Columbus Ga and had a service appointment at a dealer here. I would rate that at best 2 stars. So we decided all service will be done at Five Star and Alvin continued the great service we have found there. Thank you Five Star Service Department.
Everyone was very friendly and worked hard to get me into a great SUV. It is super loaded! Then sales person, Jeremy Koone when over all the car with me and how everything works. Very patient and respectful.
The young man was very fast very good he knew what what kind of car I would like I went for one thing he's suggested and something else and I have a very nice and dependable car his name is Jared Thomason and I am very happy thank you for helping me
Prompt friendly service . They were very professional throughout the entire service experience. They took my car in a the appointed time and got me out very quickly.
Alvin was friendly and knowledgeable about the services my car needed. He made sure I left with a safe and reliable vehicle. He kept me informed during the my wait on what the mechanics were working on and provided me with an estimated wait time. He might fuss at you a little bit for not taking care of your car but he’s going to make sure you leave with everything you need. He was awesome!
From the moment that I arrived until I left, Mr. Robinson was courteous, kind, and helpful. I will definitely want to have my service done there again when possible.
It was easy to make the appointment for a time that was convenient for me. The service was done in a timely manner and was done satisfactorily. The service writer was kind and friendly.
This is the first time I go to a five star and not have to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience!
Though the salesman was real good, the General Manager and finance department were horrible. The manager was condescending and waited to pay off our trade. When I ask he stated he need an additional 200 dollars and the finance person needed training. They failed to file paperwork to get tags. They didn’t call or email just sent a 20 dollar check, 9 days after the temporary tag expired. I would not recommend this dealership.
They are very polite to their customers well please with their work. I would recommend my friends and family members to shop are get their services done with Five Star Hyundai If Warner Robins.
Mr. Alex Del Valle provided excellent service and information in the vehicle of interest. He was not pushy and easy to talk to while also acting in a professional manner.
My overall experience with Five Star Hyundai was great. A very special thanks to Saleman Quintin Perry. Knowledgeable, professional and proficient throughout. Excellent customer service! Two disappointments. The agreed deal changed during final closing. Payment and interest rate! Agreed payment was $402. Changed to $412. Rate went from 5.25% to 5.90%.
Very shady business practices. Lied about my credit score in order for me to take higher finance rate. I checked credit before went to dealer.
Alex, salesman, was very professional and helpful. For my son, it made the process of buying a new car fir the first time smooth. Thanks
Good customer service and good people and friendly staff members they made sure I got back to work and to pickup my car especially Alvin
Great customer service will go back if i have issues with my car and i will recommend their service to people thanks again for your work
They always take care of me!! Always accommodating!!! That’s why I keep coming back I know it’s certifiedly done right! Good team friendly ppl
They were very friendly . And they started working on my car as soon as I turned over my keys . They asked if I wanted anything and they keep me informed about the progress of my car . Excellent customer service.
I had the pleasure of working with Quintin Perry He was helpful,informative,proffesional..I would highly recommend Quentin Perry .Upon my return to dealership he helped me with features with the car that i was not familar with
Stopped in Thursday and dropped the car off Monday. It was ready for pick two hours later. Note: Service department is not represented under the “Rate People You Worked With“ below.
My experience with this establishment was a pleasant one, but what made it an outstanding experience was the Sales Rep Quintin Perry aka QP! He was very knowledgeable, friendly, professional and funny all at the same time!
The staff was very friendly. The waiting area was very comfortable and wait time shorter than predicted. Will definitely be back for future service work!
I had to take my Santa Fe in for minor repair. The staff was virtuous and kept me informed and my car was ready on time
Always had good service , but the gentlemen that help Chris in service Dept should check their work before letting someone leave in vehicle an make sure all things are secure, especially tires
Alex is the best. I told him what i need and how much budget i can do monthly. And he got what i need. Look for alex,
